![]() ![]() With employees connecting to the printer using various versions of windows and/or MS office, we have found many of this printer's capabilities are inaccessible and there are issues with printed margins being off center. ![]() The printer frequently malfunctions, both due to hardware issues such as printer jamming and software issues such as compatibility issues with Microsoft office suite software and the printer's internal software freezing. Terribly Built Printer - Not Cost Effective We purchased this printer for business use and have used it for over one year. So I guess you could say I'm quite happy with this purchase. I can print via Wi-Fi or Bluetooth!Īnd the time it takes, or should I say the time it cuts, in my day-to-day work is significantly measurable. Does front and back printing all by itself. Makes wonderful copies in black and white or color. But I do want to shout from the rooftops I'm enamored of beyond measure with this new model.ĭon't have to plug in the cable. And I don't want to say that I don't know why I love the first one so much. So I went out and bought the 7740 on sale as a matter of fact. That unit lasted me for several years and only recently did I feel I needed to get a new one. Not to mention the fact that working color as well as in black and white, and gave me some quality prints whether I use light draft black and white, or best copy in color. not that long ago I was quite happy when I purchased an HP printer that when I plugged it into my laptop it did all the things I needed it to do it printed and if I flip the paper just the right way it would print back to back. My only regret is that HP doesn't provide FREE technical support beyond the 1-year warranty. The fix to my old HP 7400 was very simple with an Ethernet connection, and was certainly not worth $99. Over the years I have recommended the 7400 to a number of friends who need a high-quality and reliable wide-format printer, and all of them have been pleased with their purchases. I print a monthly 11" x 17" double-sided newsletter for my Manhattan co-op apartment building, and they always turn out great. Printed pages come out beautifully, and the colors are very realistic. This is truly a great printer, and the only problem I've ever experienced was when the old 7400 started asking me for a user name and password to print a page of paper. Now I have two of these printers, and I'll keep the old one for back-up. Thanks to help from the HP tech person, I learned enough to also fix my old HP 7400 using an Ethernet connection to my Macbook Pro. I received the new 7400 within two days and set it up with help from 90 minutes phone call with an HP technical support in the Philippines. Before that I searched the usual office equipment retailers for this printer, but all were out of stock and I was afraid HP had discontinued this model. I loved this printer so much - coupled with the fact that I still have about 15 various HP 952XL toner cartridges on hand - that I ordered a brand new HP OJP 7400 from HP directly. My old HP 7400 only cost $179 on Amazon, so I didn't want to pay $99 to fix it. I contacted HP and was told that the printer was out of warranty, and would cost me $99 to get HP technical support. Then it mysteriously stopped receiving my home wf-fi signal, which made it impossible for me to connect to my Macbook Pro and fix. It also locked me out from re-setting the printer back to the factory default, informing me that I had to contact the administrator who initially installed the printer (which was me!). I recently purchased a new HP OJP 7740 when for some strange reason, my 3-year-old OJP 7400 began asking for my "user name" and "pasword" before it would print a job. ![]()
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